Cancellation Policy

Last updated: September 05, 2026

At Jeevan Vatika, we prepare every order with care. This policy explains when and how you can cancel an order.

Cancelling Your Order

You can request cancellation before we ship your order.

To cancel your order, please contact us as soon as possible:

  • Email: info@jeevanvatika.com
  • Phone/WhatsApp: +91 79829 64057

Please share your:

  • Name
  • Order number
  • Date of purchase
  • Reason for cancellation, if applicable

We would check your order status and confirm whether cancellation is possible.

Orders Not Yet Shipped

If your order has not been processed or shipped, we would cancel it and issue a refund.

The refund would be sent to the original payment method. It may take 5 to 10 business days to appear in your account, depending on your bank or payment provider.

Orders Already Shipped

Once an order has been shipped, it cannot normally be cancelled.

If you no longer want the order, you may accept the delivery and contact us about a return, if the product is eligible under our Return and Refund Policy. Return or shipping charges may apply.

Orders Already Delivered

An order cannot be cancelled after it has been delivered.

However, if you receive a product that is damaged, defective, or different from what you ordered, please contact us within [24/48 hours] of delivery.

Please send us:

  • Your order number
  • Details of the problem
  • Clear photos of the product and packaging

We would review your request and guide you through the next steps.

Refunds for Cancelled Orders

Approved refunds would be processed to the original payment method.

The refund may not include:

  • Shipping charges that have already been paid
  • Payment processing charges, where applicable
  • Other charges clearly shown during checkout

For cash-on-delivery orders, we may request your bank details or another suitable refund method.

Cancellation by Jeevan Vatika

We may cancel an order in certain situations, including:

  • The product is unavailable
  • Incorrect pricing or product information
  • Incorrect or incomplete delivery details
  • Payment problems
  • Suspected fraud or misuse
  • Delivery is not available in your location
  • Circumstances beyond our reasonable control

If we cancel an order after receiving payment, we will issue a refund for the eligible amount.

Changing an Order

After placing an order, you may not be able to change the product, quantity, or delivery address.

If you need to make a change, contact us immediately. We would try to help if your order has not yet been processed or shipped.

Contact Us

For cancellation requests or questions, please contact:

Jeevan Vatika
Email: info@jeevanvatika.com
Phone: +91 79829 64057
Address: Office No 305, 3rd Floor, Sumanglam Tower, RDC, Ghaziabad 

We would try to respond as quickly as possible.

Jeevan Vatika
Live Naturally. Nourish Completely.